Tidio
Convert website visitors into customers with AI-powered live chat, chatbots, and customer support tools.
TL;DR
Tidio combines live chat and AI chatbots to help you capture leads and support customers 24/7 — even while you sleep. Lyro AI answers FAQs automatically, so your team spends less time on repetitive questions.
Overview
Tidio is an all-in-one customer communication platform that combines live chat, AI chatbots, email, and Messenger into a single dashboard. The built-in AI chatbot (Lyro) handles up to 70% of customer queries automatically, letting your team focus on high-value conversations. Integrates seamlessly with Shopify, WordPress, and 30+ other platforms.
Features
- AI-powered live chat with instant responses
- Drag-and-drop chatbot builder (no code)
- Lyro AI that handles 70% of queries automatically
- Email and Messenger in one inbox
- Visitor tracking and behavior analysis
- Lead capture and qualification bots
- Shopping cart recovery automation
- Shopify, WooCommerce, WordPress integration
- Mobile apps (iOS & Android)
- Multi-language support (35+ languages)
- Detailed chat analytics and reports
Choose Your Plan
Communicator Plan
$79
One-time payment
- 3 operator seats
- Live chat widget
- 1 chatbot active
- 500 chatbot conversations/month
- Email integration
- Mobile app
- Basic analytics
Most Popular
Automation Plan
$179
One-time payment
- 5 operator seats
- Everything in Communicator
- 5 chatbots active
- 2,000 chatbot conversations/month
- Lyro AI (50 conversations)
- Visitor tracking
- Advanced analytics
- Shopify & WordPress integration
Growth Plan
$299
One-time payment
- 10 operator seats
- Everything in Automation
- Unlimited chatbots
- 5,000 chatbot conversations/month
- Lyro AI (200 conversations)
- CRM integrations
- Custom chatbot branding
- Priority support
Deal Terms
Lifetime access to Tidio
60-day money-back guarantee
All future updates included
GDPR compliant
SOC2 certified